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Emergency Resources

Emergency Resources

  • General Emergencies: If you, or someone you know, is in immediate personal danger or medical distress, please call 911.

  • Crisis Line - 310-6789

  • Suicide Hotline - 1-800-SUICIDE (1-800-784-2433) 

  • Crisis Services Canada -

  • The Crisis Line's Online Services for Adults: The Crisis Centre Distress Services (phone support - 604-872-3311

  • Talk Canada Suicide (833) 456-4566 or Text 45645

  •  Crisis Call Centre (800) 273-8255

  • Wellness Together Canada Text 741741

  • Emergency Shelters: If you are in urgent need of a safe environment, please call one of the following resources:

  • Cloverdale Shelter: 604-574-4341

  • Gateway Shelter: 604-589-7777

  • After Hours Emergency Services (for basic necessities like food, shelter, medical care, and transportation): 604-660-3194.

  • Suicide: If you, or someone you know, is thinking about suicide, please call 1-800-SUICIDE (1-800-784-2433). Signs of suicidal behaviour can include, but are not limited to:

  • withdrawing from friends, family, and intimate partners;

  • significant changes to sleep and eating routines;

  • increase in risky behaviours (e.g., unsafe sex, drug and alcohol use, and a general disregard for personal safety);

  • significant decline in work or school performance;

  • dramatic alterations to daily activities, dress, and relationships with others;

  • giving away meaningful possessions;

  • increased irritability; and

  • having or sharing thoughts about suicide.

  • Alcohol and Drug Information: If you, or someone you know, wants access to information on drug and alcohol use, please call 1-800-663-1441 . Referrals to treatment services are also available.

  • Poisoning: If you are concerned that you you, or someone you know, has been exposed to a poison or a toxic substance, please call Poison Control at 1-800-567-8911.

  • General Mental-health Support: If you are experiencing distress and need to speak to a trained counsellor, there are 24-hour helplines available for adults and youth across Canada

  • Adults: 1-866-585-0445 Youth: 1-800-668-6868

  • In B.C., please call 811 (711 for individuals who have hearing deficits) or visit for a directory of mental-health supports available to you

  • Surrey Urgent Care Response Centre for Adults (19 years+). Urgent mental health and substance use concerns. Services include: Crisis stabilization; Assessment and psychiatric consultation; Treatment initiation and Connection to community-based services. Address: 13750 96th Avenue, Surrey, BC. Hours of operation: Open every day 8:30a.m. to 8:30 p.m. Last walk-in appointment accepted at 7:00 p.m. Walk in or call 604-953-6200 for an appointment(recommend calling first if possible)

For Youth and Children:

  • Kids Help Phone – 1-800-668-6868 or text 686868

  • YouthinBC - 24/7 crisis line at 1-866-661-3311 or their online chat 12pm – 1am daily 

  • B.C. Mental Health Walk-in Intake Clinics (Child and Youth Mental Health)

  • Foundry BC offers virtual drop-in counselling sessions by voice, video, and chat to BC’s young people ages 12-24 and their caregivers

- Available to young people in British Columbia ages 12-24 and their caregivers
- Free and confidential

Call 1-833- FØUNDRY (that’s FØUNDRY with a zero or 1-833-308-6379) or visit


Emotional and General Mental Health Support: If you, or someone you know, is either experiencing emotional distress or would like to learn about mental-health supports that are available in B.C., please call 310-6789 (no area code required).

  • Wellness Together Program (funded by Federal Government)Phone. Call 1-866-585-0445 (Adults) or 1-888-668-6810 (Youth)Text (SMS). Text WELLNESS to741741 (Adults) or 686868 (Youth) to connect with a trained crisis responder for support

  • Psychological First Aid offered by Psychologists: or call 604-827-0847

  • The Access and Assessment Centre (AAC) is here to help you, your family member or your friend during a non-life threatening mental health and/or substance use issue.Call (604) 675-3700 or walk in between 7:30am - 11:00pm, 803 West 12th Avenue, Level 1 East Entrance Vancouver, BC

BIPOC Mental Health Support

  • Healing In Colour:

  • Indigenous Mental-health Support: If you, or someone you know, is indigenous and in need of urgent counselling support, please call the Hope for Wellness hotline at 1.855.242.3310. The hotline is staffed with trained counsellors, is available in multiple indigenous languages, and is open 24-hours a day.

  • MMIW: If you or someone you know is experiencing difficulty in relation to missing Indigenous women and youth, call the independent support line at 1-844-413-6649.

  • The Black Youth Helpline, 1-833-294-8650, Text or email:


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